Refund & Cancellation Policy

This policy applies to all professional services ordered through our website. For the full contractual terms, please see our Terms of Service .

14-Day Cancellation Window

You may cancel your order within 14 days of payment, provided that work has not yet commenced (i.e., no assessment or implementation work has begun). In this case, a full refund will be issued for the amount paid, whether that was a full payment or a 50% deposit.

Cancellation After Work Has Commenced

Once work has begun, cancellations are handled on a case-by-case basis. A partial refund may be offered based on the proportion of work completed at the time of cancellation.

For orders placed with a 50% deposit: if you cancel after work has started but before delivery, any refund will be calculated against the deposit amount based on the proportion of work completed. You will not be liable for the remaining 50% if cancellation occurs before delivery.

Inability to Perform Services

If I am unable to perform the Services due to reasons within my control, I will offer a full refund of all amounts paid or reschedule at no additional cost.

How to Request a Refund

To request a cancellation or refund, please contact me directly:

Refund requests are typically processed within 5 business days. Refunds are issued to the original payment method via Stripe.

Summary

Scenario	Refund
Cancel within 14 days, work not started	Full refund
Cancel after work started	Pro-rata refund based on completed work
Deposit order, cancel before delivery	Pro-rata against deposit; no liability for remaining 50%
I cannot deliver the service	Full refund or reschedule

MECANIK DEV LTD 71-75 Shelton Street, Covent Garden London, United Kingdom, WC2H 9JQ Company Number: 17003013

Last updated: March 2026