Services Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern the provision of professional services including security analysis, software development, website development, and SEO auditing (“Services”) by MECANIK DEV LTD, a company registered in England and Wales under company number 17003013, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (“the Company”, “we”, “us”, “our”).

By placing an order through our website, you (“the Client”, “you”, “your”) agree to be bound by these Terms. Please read them carefully before proceeding.

2. Services Provided

We offer the following services:

  • Server Security Analysis - security assessments and hardening for server infrastructure.
  • Application Security Analysis - security reviews for desktop and server applications.
  • Website Security Analysis - security assessments for websites and web applications.
  • SEO Audit - comprehensive search engine optimization audits with optional implementation.
  • Software Development - desktop and server application development using C/C++ and Qt.
  • Website Development - professional website development using WordPress or bespoke solutions with Symfony.

Each service is available in two tiers:

  • Assessment/Audit Only - a comprehensive review resulting in a detailed report with findings and recommendations.
  • Assessment/Audit + Implementation or Tier-specific options - includes the report plus hands-on implementation, development, or execution of recommended measures. Some services offer platform-specific or technology-specific tiers instead.

3. No Guarantee of Results

While we employ industry-standard methodologies and best practices, no service can guarantee the complete elimination of all issues or the prevention of all future problems. Our findings and recommendations are based on the information, access, and scope provided at the time of engagement.

4. Estimated Completion Timeframes

Completion timeframes provided on our website are estimates only and are not guaranteed. Actual delivery times may vary depending on:

  • The complexity and scope of the systems being assessed.
  • The Client’s responsiveness in providing required access, documentation, or approvals.
  • Unforeseen technical challenges or dependencies.
  • Force majeure events (see Section 12).

We will make reasonable efforts to complete Services within the estimated timeframes and will communicate promptly if delays are anticipated.

5. Payment Terms

5.1. All payments are processed securely via Stripe. By proceeding to checkout, you also agree to Stripe’s Terms of Service .

5.2. The Client may choose one of the following payment options at checkout:

  • Full Payment - the total service fee is paid in full at the time of ordering. Services will commence upon receipt of cleared funds and the necessary access credentials or information from the Client.

  • 50% Deposit - the Client pays 50% of the total service fee at the time of ordering to secure the engagement. The remaining 50% will be invoiced upon project completion and delivery, and is due within 14 days of the invoice date. Work will commence upon receipt of the deposit and the necessary access credentials or information from the Client.

    5.3 If the remaining balance (under the 50% Deposit option) is not paid within 14 days of the invoice date, the Company reserves the right to withhold final deliverables until payment is received. Late payments may incur a charge of 2% per month on the outstanding balance, calculated from the due date.

    5.4. All prices are inclusive of VAT where applicable. VAT will be applied in accordance with applicable United Kingdom tax regulations.

6. Refund and Cancellation Policy

6.1. You may cancel your order within 14 days of payment, provided that the Services have not yet commenced (i.e., we have not begun any assessment or implementation work). In such cases, a full refund of the amount paid (whether full payment or deposit) will be issued.

6.2. Once work has commenced, cancellations will be handled on a case-by-case basis. A partial refund may be offered based on the proportion of work completed at the time of cancellation.

6.3. For orders placed with a 50% Deposit: if the Client cancels after work has commenced but before delivery, any refund will be calculated against the deposit amount based on the proportion of work completed. The Client will not be liable for the remaining 50% if cancellation occurs before delivery.

6.4. If we are unable to perform the Services due to reasons within our control, we will offer a full refund of all amounts paid or reschedule at no additional cost.

7. Client Obligations

The Client agrees to:

  • Provide accurate and complete information about the systems to be assessed.
  • Grant timely access to all systems, environments, and documentation reasonably required.
  • Ensure that the Client has the legal authority to authorise security testing on the specified systems.
  • Not hold the Company liable for any temporary disruption caused by authorised testing activities conducted as part of the agreed scope.

8. Confidentiality

8.1. All information shared between the parties during the engagement shall be treated as confidential.

8.2. We will not disclose your assessment results, system details, or vulnerabilities to any third party without your prior written consent, except where required by law.

8.3. Assessment reports and deliverables are for the Client’s internal use only and may not be published, redistributed, or used for marketing purposes without our written consent.

9. Limitation of Liability

9.1. To the maximum extent permitted by law, the Company’s total aggregate liability arising out of or in connection with the Services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim.

9.2. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill.

9.3. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

10. Data Protection

10.1. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

10.2. Personal data collected through the order form (name, email, and service details) is used solely for the purpose of delivering the Services and communicating with you about your order.

10.3. We do not sell, share, or transfer your personal data to third parties except as necessary to process your payment (via Stripe) or as required by law.

10.4 For further details, please refer to our Privacy Policy .

11. Intellectual Property

11.1. The Client retains all intellectual property rights in their own systems, code, and data.

11.2. The Company retains intellectual property rights in its tools, methodologies, and general knowledge gained through the engagement. Specific deliverables (reports, documentation) are licensed to the Client for internal use upon full payment.

12. Force Majeure

Neither party shall be liable for any failure or delay in performing obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to natural disasters, pandemics, war, terrorism, government actions, power failures, or internet disruptions.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Amendments

We reserve the right to amend these Terms at any time. The Terms in effect at the time of your order will apply to that engagement. Material changes will be communicated on our website.

15. Contact

For any questions regarding these Terms or our Services, please contact us at:

MECANIK DEV LTD 71-75 Shelton Street, Covent Garden London, United Kingdom, WC2H 9JQ Company Number: 17003013

Email: [email protected]

Last updated: February 2025