Small Business

Practical web and software guidance for small businesses: websites, realistic budgets, tools, and strategies to grow online without overspending.

Progressive Web Apps: When a PWA Beats a Native App

Progressive web app development is the option most UK buyers dismiss in the first ten minutes of a project and rediscover eighteen months later, once the second native codebase has quietly eaten the budget. It gets dismissed because almost everything written about it falls into one of two camps: advocacy that skips the...

WordPress Hosting: What You Are Actually Paying For

WordPress hosting is sold across a price range that runs from roughly £3 a month to several hundred, and the plans at both ends of it describe themselves in almost identical words. Fast. Secure. Backed up. Supported. The specification that would let a buyer tell them apart, meaning which PHP branch runs the site, which...

Fixed Price Contract or Time and Materials?

The choice between a fixed price contract and time and materials is usually framed as a choice about risk, which is correct, and then immediately mishandled, because both sides assume the risk goes away rather than moving. It does not go away. In a fixed price arrangement the supplier carries the risk of the estimate...

How to Write a Software RFP That Gets Useful Quotes

A software RFP is supposed to make suppliers comparable. Most achieve the opposite, because they specify a solution in enough detail to constrain the answer while leaving out the information anybody would need to price it. The result is five quotes spanning an order of magnitude, all technically responsive, none of...

Software Maintenance Cost: What Nobody Budgets For

Software maintenance cost is the number that turns a successful project into a difficult conversation eighteen months later. The build was budgeted, approved and delivered. What happens after it goes live was described as “support” and given a figure somebody guessed at, and that figure was almost always too small. The...

MVP Software Development: Scope, Cost and Timeline

MVP software development goes wrong at the scoping meeting, not during the build. Somebody says “minimum viable product”, everybody nods, and then the feature list arrives containing user accounts, an admin panel, billing, notifications, a dashboard and a mobile app. That is not a minimum viable product. That is a...